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Smart Conflict Management 衝突管理智慧

  • Course level: All Levels

Description

Overview概述

The TD Classic Smart Conflict Management workshop is one of our most popular programs. The goal of the training is to learn to manage conflict with confidence and skill. TD經典課程的衝突管理智慧是個高需求的培訓課程系列之一,培訓的目標旨在以信心與技巧面對衝突。

 

What You Will Learn課程目標

  • How to choose the right strategy for any conflict.
    如何選擇合適策略面對衝突。
  • How to manage your emotions in a conflict.
    面對衝突時如何做好衝突管理。
  • How to manage conflict with confidence and skill.
    如何以信心及技巧做好衝突管理。

Topics for this course

2 Lessons2h

Opening Activity: The Nature of Conflict 熱身活動:衝突的本質?

 Context, Agenda, and Learning Objectives議程與學習目標  Debrief: Conflict is Normal; Overcoming Fear of Conflict. The goal is to have a Constructive Conflict. 總結重點: 衝突是正常的,克服對衝突的恐懼。目的是有一個建設性的衝突
Understanding Conflict: Peer Discussion and Group Debrief 瞭解衝突:同儕交流活動4:25
Draft Lesson
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